My home computer crashed last week. Yesterday, I was at a client’s place and their admin computer crashed. (Not if, but when, right?) So far, I only seem to have lost one doc. It was my reading list, a private doc, although I post it every month (except maybe this one), so it was the […]
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Author: Frances Schagen
Getting Out
I went to a business event this morning. I’m going to another one on Wednesday and I’m holding one in my office on Thursday. I don’t go to 3 events every week, but when there is a good event, I go. I don’t understand Business Owners who say they are too busy to go to […]
You, the Business Owner
WHY Peter Principle The Peter Principle: “in a hierarchy every employee tends to rise to his level of incompetence” (http://en.wikipedia.org/wiki/Peter_Principle). The same holds true for small business. Our business tends to rise to the level of our incompetence. That’s why it is vitally important for business owners to continually upgrade their skills Business skills are […]
What Does it Take to Make an Effortless ...
It comes down to 4 things: KNOWN You know where you are and where you are going. You know how to do what you want to do. You know when to ask for help and from whom. You know your why. Your Business Model is clear. You have policies and procedures in place that everyone […]
Running in the Background
There’s what we are doing. Then there is what’s running in the background. Running in the background can mean things we have initiated and are happening, but without our direct input. Like when you send an email asking for more information or you are waiting for someone else on the team to finish their task, […]
October Reading
Witches’ Bane: a China Bayles mystery by Susan Wittig Albert. I had picked up her book, ‘An Extraordinary Year of Ordinary Days’, her journal of thoughts, reading and writings during the tumultuous 2008. I didn’t actually get to it before it was due back, but I decided to try out her novels. It’s a quick, […]
The Effortless Business
Leo Babauta launched his book/package “the Effortless Life” last week. I’ve been thinking about making business easier and smoother – you know, effortless. So this really caught my eye. I bought the book. His overriding premise is that we should get rid of goals and expectations. I’ve read his blog for years and I’ve read […]
Doing What We Love
My strengths (according to Strengths Finder 2.0 by Tom Rath) are everything about looking at a situation, gathering necessary information, looking to the future, figuring out the highest and best use of available resources and plotting the next steps to get there. Futuristic Learner (I don’t just like learning, I crave it. It’s why I […]
Favourite Customers
Our favourite business Owners are the ones that engage in their financials as a way to understand their business better. They use them to make decisions about what’s working what isn’t and where improvements can be made. Our favourite Business Owners stop and chat with us about how they are doing, about what their plans […]
Bookkeeping is Changing
Bookkeeping is changing – in a big way. I was hit with that reality squarely between the eyes in the past few week. If I hadn’t been thinking so deeply about business models and customer service, I might have mistaken the incidents as the challenges of business. Take it back to the basics and what […]