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Your customers should be able to expect that you fulfill your promise of doing your business competently. That includes having the best products you can find, reasonable pricing, good customer service, fast, reliable, cheerful, careful, complete etc, etc. It’s only if you go a step beyond, to something that your competitors don’t do that you […]
How did you do? We talked about time, economics and about the value of the information in your financial statements. If you would like to discuss your financial statements, get in touch and I’ll be happy to talk shop with you. One of the most powerful time tools I have in my arsenal is systems. […]
To everything there is a season. We gather information, processes it/think it through, and act on it. GATHER During gather time, I read, listen to interviews, watch videos and movies and talk to everyone I meet. This is a rich, productive discussion and sharing time. I share what I find and my initial thoughts. Processing […]
I watched Bourne Identity over the weekend. One of the things that really struck me was that he didn’t stop. Before we get going here, I recognize this is a movie and therefore may be somewhat artificial, but A) I’ve seen how this works in real life and B) I’ll take lessons from Bourne any […]
The new workbook is posted under the members tab. Here is a synopsis. Your Profit & Loss tells you how much money you brought in, how much you paid for expenses and how much was left. Your Balance Sheet tells you what you have or own in the business and how you paid for it. […]
Doing what you do is the most important decision you can make. You need to be working within that sweet spot at the intersection of your passion, your strength and what people value enough to pay for. Hugh MacLeod illustrates it perfectly here. Doing what you do starts with passion. You need to know what […]
All the messages I’ve been getting today are about pushing myself beyond my comfort zone. I keep thinking I do that, until I realize how comfortable I feel. The thing is, it’s like many other situations, where the more I do, the more I need to do to get the feeling again. I ran this […]
BLOG I started the Business Owners Success Club blog in 2006 to support the offline group I had. We met during the first week of the month to work through a workbook I prepared. By the end of the session, we would have several tasks we had each chosen to help us implement the topic […]
Mitch Joel wrote a post about how Facebook is no longer just a destination, it’s a platform. Then he wrote about Content being everywhere. When a story breaks, like AOL buying HuffPost this week, you read about it through the regular news outlets, then you read Arianna’s post on HuffPost, then see what’s showing up […]
Writing is not my forte, so I will point you to some great writing resources. http://www.wikihow.com/Write has a comprehensive list of the steps to writing well. I look at the list and think really? All that? But I also know that writing takes effort and great writing takes even more effort, so really. All that. […]
