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WHY Peter Principle The Peter Principle: “in a hierarchy every employee tends to rise to his level of incompetence” (http://en.wikipedia.org/wiki/Peter_Principle). The same holds true for small business. Our business tends to rise to the level of our incompetence. That’s why it is vitally important for business owners to continually upgrade their skills Business skills are […]
It comes down to 4 things: KNOWN You know where you are and where you are going. You know how to do what you want to do. You know when to ask for help and from whom. You know your why. Your Business Model is clear. You have policies and procedures in place that everyone […]
My strengths (according to Strengths Finder 2.0 by Tom Rath) are everything about looking at a situation, gathering necessary information, looking to the future, figuring out the highest and best use of available resources and plotting the next steps to get there. Futuristic Learner (I don’t just like learning, I crave it. It’s why I […]
Our favourite business Owners are the ones that engage in their financials as a way to understand their business better. They use them to make decisions about what’s working what isn’t and where improvements can be made. Our favourite Business Owners stop and chat with us about how they are doing, about what their plans […]
Bookkeeping is changing – in a big way. I was hit with that reality squarely between the eyes in the past few week. If I hadn’t been thinking so deeply about business models and customer service, I might have mistaken the incidents as the challenges of business. Take it back to the basics and what […]
This post evolved as I wrote it over the past week or so and I learned, as I wrote it. It starts in one place and ends up in another. I should fix it so it tells one story, but I’m going to leave it as is. Consider it like we are having a conversation […]
My friend Bernd Nurnberger sent this business model tool/bookand it was like a light turned on for me. I’ve been thinking a lot about how CCBL should work and what we are trying to accomplish. The Business Model Canvas tool guided me through thinking about each aspect of our business model. Very powerful stuff! Each […]
I have, what I think is a very cool idea for a new business I’m calling Repair-Share. I’ve put it out there and I’m talking about it to people. People are responding enthusiastically to the concept, but that is just the start. As I work on it and begin to develop the idea, I’m making […]
Work is progressing nicely on the Welcome package for CCBL business owners. It’s an interesting exercise in understanding who we help the most, who loves our service, what expectations we have and what expectations we have had problems with in the past. This welcome package is helping me get clarity around what is important for […]
There are 100 days between today, 14 September and 20 December (the day I typically stop for the holidays (I am a mother of 4)). If I don’t do things differently, nothing will change and I want things to step up a notch here. Starting today I am doing one thing to move each of […]
