“Janet” Janet was in the building supply store checking in on things when she heard her name called. They were a major supplier, therefore a major part of her business. She wanted to make sure they knew who she was and that they were happy with her. She looked around to see who was calling […]
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Category: More Profit
Scaling Up Means You Need a Bigger Ladde...
The question I get asked the most is “How do I get more customers?” The answer is rarely about marketing. Usually they are trying to scale up by doing more of the same. It’s like trying to reach higher without getting a bigger ladder. The business owners who scale successfully find a bigger ladder and […]
Growth
I’m talking about growth of you as a person and as a business owner. There is a difference between 10,000 hours spent working on your craft and 1 hour spent 10,000 times. Your craft is your trade, what you do in your business – marketing for your clients, baking pies, massage therapy. It takes time, […]
How to Figure out the Best Way Forward b...
“Something’s changed and I don’t like it.” Josie was clearly upset. “What’s up?” “I’ve been contacting my clients just like you said, but they haven’t been booking follow up appointments with me the way they used to. I don’t know what I am doing differently.” “I noticed you didn’t buy that tech you talked about […]
Why you have plateaued in your business ...
You know that feeling in your business that no matter how much harder you work, you aren’t making the progress you should. You are doing all the right things, the things that worked in the past. The things that others are doing and getting great results. The things all the books, gurus and courses are […]
6 Stages of Starting Your Business
I resisted. For the longest time. Working with people starting a business. People in startup mode are overwhelmed and when my clients are overwhelmed, I get overwhelmed. When you are starting, you need so much. All at once. I didn’t think I had the ability to be effective and really help. Until I realized that […]
How can systems help when it’s all going
Many business owners resist putting systems in place because there is just too much going on and they can’t see how systems can even stay intact. let alone help with emergency situations. And there are always emergency situations. How to deal When I was a construction manager, my crews would come into my office and […]
Business as Algorithm
An algorithm is a methodical set of steps that produces a predictable result. That’s what you want your business to be, because a business that runs smoothly and predictably will make your life easier. While life, people and business can be unpredictable, you can design most of that out of your business with the right […]
Small Business Operating System (SB/OS) ...
I describe the Small Business Operating System in this 9 minute video. The 3 people in your business, their journeys, the stages they go through and your 3 levers to make it all work.
Here’s how to make sampling work to get
Every business has a core focus. It’s not dependent on industry, type of business or where it is. It comes from the leadership. Your core focus is either on people, product or business model. You will attract your best customers by being true to your focus. Your language, your forward face and your stories must […]