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Ecstatic Customers make your Business Be...

Ecstatic Customers make your Business Better

A Successful business is built around making customers ecstatic.   Why ecstatic? Because ecstatic customers make your life easier. They engage with you, they help you help them. They pay well and gladly. Most importantly, they tell others.   How do you define ecstatic? Start by thinking about times you felt ecstatic yourself? What was […]

Fear? No fear!

Fear? No fear!

Fear is a good thing. It keeps us from doing something stupid, like falling off a cliff, being eaten or being kicked out of the tribe – certain death if you are living tribally. But, these days with handrails, zoos and our choice of tribes, these things are not a threat to life and limb. […]

The Art of ASKing

The Art of ASKing

or How I learned to stop worrying and let people help by Amanda Palmer I knew I wanted to read this book because of her TED talk, plus all I heard about this book, and some of her interviews. And, of course, because of her husband, Neil Gamian; I have a fan crush on him. […]