I’ve hacked the operating system. And you can too

eye by Sean Brown

Delve into how you can create a business that works for you by hacking your customer journey, your staff journey and your journey. Once you do that, your business is effortless. Everything flows once you do that.

Take all three and leave with the confidence that comes from knowing exactly what to do next. Serve and delight your customers and they will pay you well. Serve and delight your staff and your business runs itself. Serve and delight yourself and get the life you want.

Save $52 by registering for all three workshops now.

Register through PayPal or email Frances


Limited time BONUS:

Register for all three workshops before May 4 and get 3 UpDate sessions with me. ($750 value) We’ll work together to help you update your business operating system.

Crazy, right? I want to help you to make this work for you.

Next Events:

May 11, 2016 SB/OS Customer’s Journey

Do you need more customers? Are you tired of spending on advertising without knowing if it is working?

Do your customers rave about you? Tell all their friends? Would you like them to?

What if you could attract the perfect customers? The ones that make you smile as they walk in the door. The ones who love what you do. The ones who pay you happily and with thanks. The ones who tell all their friends.

What if you could welcome the best customers into your business in a way that makes them happy to be there and want to work with you over and over again?

What if you could serve and delight your best customers in a way that makes them actively think of ways to came back?

How would your business be different?

Learn how to attract, engage, serve and delight the customers who make you the most money and make your business easier.

The default operating system is the MBA model that would have you take off your other hats and  focus on marketing – your brand, where you advertise and your social media strategy. The SB/OS would have you wear only one hat because everything you do in your business attracts, engages, serves and delights your customers, staff and yourself.

Join us Wednesday May 11, 9:30- 3:30 at HUB Kentville

$149 including refreshments and lunch (max 25ppl)

Register through PayPal or email Frances


May 25, 2016 SB/OS Staff Journey

Learn how to attract, engage, serve and delight the staff who make you the most money and make your business easier.

Your staff are the face and the guts of your business.They are the ones that make your customers thrilled to come back again and again. They are the ones that make your business , therefore your life, easier.

Are you having a hard time finding and keeping happy engaged staff? Do you train them just so they can leave? Are you tired of staff sucking the joy out of your business? Do your staff take more time than they are worth? Do you do the work yourself because it is easier and faster than getting your staff to do it?

What if you could attract the best? What if the best people came to you, instead of you having to search them out? What if they cared as much as you do? What if they did a better job than you?

How would your business be different?

Learn how to attract and engage the best staff. Learn how they can become the best ambassadors for your business.

The default operating system is the MBA model that would have you take off your other hats and focus on HR – your staff handbook, policies and rules. The SB/OS would have you wear only one hat because everything you do in your business attracts, engages, serves and delights your customers, staff and yourself.

Join us Wednesday May 25, 9:30- 3:30 at HUB Kentville

$149 including workbook, refreshments and lunch (max 25ppl)

Register through PayPal or email Frances

June 15, 2016 SB/OS Owner Journey

Learn how to create a business that serves your life.

What if you looked forward to the day knowing you were working on the very things that will give you the best return? What if you ended the day with the time and energy to have a life?

The default operating system is the MBA model that tells you to juggle hats. You are told to stop and work on your business not just in it. They tell you to work on Marketing, Operations, Finance and HR. The SB/OS would have you wear only one hat because everything you do in your business attracts, engages, serves and delights your customers, staff and yourself.

Join us Wednesday June 15, 9:30- 3:30 at HUB Kentville

$149 including workbook, refreshments and lunch (max 25ppl)

Register through PayPal or email Frances

Get all 3 workshops to make your business effortless for you and save!

Join us Wednesday May 11, 9:30- 3:30 at HUB Kentville for SB/OS Customer Journey

Join us Wednesday May 25, 9:30- 3:30 at HUB Kentville for SB/OS Staff Journey

Join us Wednesday June 15, 9:30- 3:30 at HUB Kentville for SB/OS Owner Journey

including workbook, refreshments and lunch each time

$395 – save $52

Register through PayPal or email Frances