A Successful business is built around making customers ecstatic. Why ecstatic? Because ecstatic customers make your life easier. They engage with you, they help you help them. They pay well and gladly. Most importantly, they tell others. How do you define ecstatic? Start by thinking about times you felt ecstatic yourself? What was […]
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Tag: customer service
A Change in Attitude
I’ve been working for 3 years to open a HUB in my community. We opened for a short time 2 years ago. It’s felt like there was lots of interest but little support. After we shut down, I took a deep dive into HUBs. All kinds of HUBs. All over the world. Within the past […]