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10 ways your business (and life) will be...

10 ways your business (and life) will be better with SB/OS

Everything we operate has an operating system – a way to operate it. The more complex the operation, the more complex the operating system. We are told our small business is a complex machine requiring sophisticated marketing, detailed finance, state-of-the art operations and efficient human resource practices. It doesn’t matter if you are selling coffee, […]

Ecstatic Customers make your Business Be...

Ecstatic Customers make your Business Better

A Successful business is built around making customers ecstatic.   Why ecstatic? Because ecstatic customers make your life easier. They engage with you, they help you help them. They pay well and gladly. Most importantly, they tell others.   How do you define ecstatic? Start by thinking about times you felt ecstatic yourself? What was […]

Strength in Teams

Strength in Teams

Strengths-based leadership is about building a team where everyone works from their strengths and everything gets done well. It’s so easy it feels like cheating. When it’s our turn, we breeze through the work we have to do while, of course, doing our best work because the pressure is on. Then we watch while others […]